Terms and Conditions

Terms and Conditions

These terms and conditions (the “Terms”) are the terms on which this website https://yestolife.org.uk (the “Website”) is made available to you (“You”/”Your”). By accessing this Website You agree to be bound by these Terms.

Information about us/general information 

We are Yes to Life Limited (“We”/”Us”/”Our”) a private company limited by guarantee registered in England and Wales under registration number 05495576 and a registered charity under number 1112812. Our registered address is 71-75 Shelton Street, Covent Garden, London WC2H 9JQ.

If You have any questions, complaints or comments on this Website then You may contact Us at office@yestolife.org.uk

Intellectual Property Rights and Licence

Your use of the Website and its contents grants no rights to You in relation to Our intellectual property rights including, without limitation, trademarks, logos, graphics, photographs, animations, videos and text or the intellectual property rights of third parties in the Website and its contents.

You may not copy, reproduce, republish, download, post, broadcast, record, transmit, commercially exploit, edit, communicate to the public or distribute in any way the services, web pages or materials on the Website or the computer codes of elements comprising the Website other than for Your own personal use. Subject to the above, you may download insubstantial excerpts of this content to Your hard disk for viewing it provided that no more than one copy of any information is made.

Any use other than that permitted under this clause 2 may only be undertaken with Our prior express authorisation.

By submitting information, text, photos, graphics or other content to Us via the Website, you grant Us a right to use such materials at Our own discretion including, without limitation, to edit, copy, reproduce, disclose, post and remove such materials from the Website.

Links to and from other websites

You may establish links to the Website provided:

You link only to the home page of the Website;

You do not remove or obscure, advertisements, the copyright notice or other notices on the Website;

You give us notice of such link by sending an e-mail message to us at office@yestolife.org.uk and you immediately stop providing links to the Website if notified by us.

We may provide links to other websites from time to time (via advertising or otherwise). These links are provided for Your ease of reference and convenience only. We do not control such third-party websites and are not responsible for their contents. Our inclusion of links does not imply any endorsement of the material contained in such websites or any association with their operators. You acknowledge that We will not be party to any transaction or contract with a third party that You may enter, and We shall not be liable to You in respect of any loss or damage which You may suffer by using those websites. You agree that You will not involve Us in any dispute between You and the third party.

Your use of the website/visitor material and conduct

You agree that in using the Website You will not:

Use the Website in any way that may lead to the encouragement, procurement or carrying out of any criminal activity;

Use the Website for any purpose other than Your personal use;

Email, transmit or otherwise disseminate any content which is defamatory, obscene, in breach of copyright, vulgar or indecent or may have the effect of being harassing; threatening, abusive or hateful or that otherwise degrades or intimidates an individual or group of individuals based on religion, gender, sexual orientation, race, ethnicity, age or disability;

Advertise or promote third party or Your own products or services including by way of the distribution of ‘spam’ email;

Transfer files that contain viruses, trojans or other harmful programs; and

Access or attempt to access the accounts of other users or to penetrate or attempt to penetrate the Website security measures.

We reserve the right to suspend, restrict or terminate Your access to this Website at any time without notice at Our discretion if we have reasonable grounds to believe You have breached any of the restrictions above.

This Website is for use by UK residents and solely in respect of their activities within the UK. Any information available on the Website should not be applied to activities of any sort outside of the UK.

Your legal obligations/Your promises to us

You confirm that:

All information and details provided by You to Us (including on registration) are true, accurate and up to date in all respects and at all times (note that You can update or correct Your personal details at any time by sending an e-mail message to us at office@yestolife.org.uk);

You will comply with the restrictions on Your use of the Website as set out in clause 4 and as set out elsewhere in these Terms; and

In relation to any material submitted to or posted on the Website You have the right to do so and have obtained all necessary licences and or approvals.

You agree to compensate Us from any claim or damages (including any legal fees in relation to such claim or damages) made by a third party in respect of any matter in relation to or arising from Your use of the Website including any breach or suspected breach of these Terms or Your violation of any law or the rights of a third party.

Our legal obligations and limits on liability

Nothing in these Terms shall exclude or limit Our liability for fraudulent misrepresentation or for death or personal injury resulting from Our negligence or the negligence by Us, Our employees or agents.

We do not accept any liability for damage to Your computer system or loss of data that results from Your use of the Website and We cannot guarantee that any files that You download are free from viruses, contamination or destructive features.

Whilst We use all reasonable endeavours to correct any errors or omissions as soon as practicable once they have been brought to Our attention, we do not warrant that the information on the Website itself will be free from errors or omissions.

We do not warrant that the Website will be available uninterrupted and in a fully operating condition.

Access to the Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons reasonably beyond Our control.

All content and services on the Website are provided on an ‘as is’ and ‘as available’ basis. We do not make any representation or give any warranty (whether express or implied) in respect of the Website or its content, including, without limitation, any advice given (on a personal or general basis) and statements made by advertisers on or via the Website. Any decisions or action taken by You based on information provided on or via the website are at Your sole discretion and risk and You should obtain individual professional advice where necessary. Nothing in this clause 6 shall restrict Your statutory rights (including Your rights to receive a reasonable standard of service).

You must read Our disclaimer which contains additional important information in relation to the materials available on the Website.

Security and Privacy

You must read Our Privacy Statement which contains important information about the use of Your personal data other information regarding Your privacy.

We will co-operate with any law enforcement authorities or court order requesting or directing Us to disclose the identity of or locate anyone breaching clause 4.1 or otherwise for the prevention or detection of crime or the apprehension or prosecution of offenders. There may be other circumstances in which We may be required by law to disclose information about You or Your use of the Website.

Changes to these terms

We are constantly looking for new ways to improve this Website. We therefore reserve the right to amend these Terms at any time. All such changes will take effect once they have been posted on the Website and You will be deemed to have accepted any such changes by Your use of the Website from such time.


If any provision of these Terms is found by a court or a regulator to be invalid or unenforceable the other provisions shall continue to apply.

Governing Law and Jurisdiction 

In the event of any dispute between You and Us concerning these Terms, the laws of England and Wales will apply. If You wish to take court proceedings against Us You must do so within England and Wales.

These Terms were last updated on the 31 March 2018.

Website Disclaimer

Yes to Life’s website provides access to information about treatments for cancer and is intended to assist its users to find out about alternative treatments that may be available. Yes to Life has used all reasonable care and skill in compiling the content of this website (including organising reviews by medically qualified reviewers to the extent referred to on the website) but neither Yes to Life nor any such reviewers or contributors of content provides any warranty or guarantee as to the accuracy of any information on this website and cannot accept liability for any errors or omissions.

Yes to Life’s website content is not provided or (except to the extent referred to on the website) reviewed by fully qualified health practitioners or doctors able to give advice on medical matters. Cancer is a very serious and individual disease. Users must consult with experts in their appropriate medical field before taking up any form of treatment. The information contained on the website is not intended or implied to be a substitute for professional medical advice nor is it intended to be for medical diagnosis or treatment.

Neither Yes to Life nor any reviewer or contributor of content on the website shall be liable to any person for any loss or damage which may arise from the use of the information contained on this website. These exclusions of liability will not apply to damages arising from death or personal injury caused by the negligence of Yes to Life or any of its employees or agents or of a reviewer or contributor of content.

The website provides links to other websites and Yes to Life does not accept any responsibility for the content of such websites.

Users of this website are responsible for compliance with local laws if and to the extent they are applicable.

This disclaimer is prepared under and shall be governed by English law.

Yes to Life Privacy Policy

At Yes to Life we are committed to protecting and respecting your privacy.

Who are we?

We are Yes to Life, the UK’s cancer charity who empower people with cancer to make informed decisions about their cancer care options. Our charity registration number is 1112812 and our company number is 05495576.  Our office is at the address above.

This Policy

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please do read the following carefully to understand our views and practices regarding your personal data and how we will treat it.  By visiting https://yestolife.org.uk/ you are accepting and consenting to the practices described by this policy.

Our Data Protection Officer for this can be contacted at office@yestolife.org.uk.

Information we collect from you

In determining what we keep and what we retain we must first recognise what is legitimate data and what is direct marketing data and the we will be seeking consent from people whose data we currently hold across all forms of communication.

How do we collect information from you?

We obtain information about you when you use our website, contact our helpline; call our office; attend one of our events; donate; and/or take part in a fundraiser.

What type of information is collected from you?

This can depend on why you are contacting the charity.

If you are calling or emailing the helpline, the personal data we might collect will be stored securely on our database and only sent to a third party with your permission.  Our system only enables sending personal data to third parties if you expressly give permission to progress the support we offer you.

Generally, details of this information will be retained for 5 years and will then be anonymised for research purposes.  However, if we are continuing to support you beyond a 5-year period this information will be securely retained. The anonymised data enables the charity to analyse its performance and the number of people it is supporting.

If you are applying for funding; you will be asked to fill out a Funding Application Form (FAF).

The information held on this form is stored on our secure database and a record is kept of all the awards from our grants system that you have been given by the charity.  Whilst we continue to support a person their data will be retained on our secure database. If we have stopped supporting someone for a period of 1 year, their data will be anonymised for analysis of the charity’s performance and the levels of engagement and funding.

If you attend one of our events your data will be collected by the event site, which is currently Eventbrite.  Click here to review Eventbrite’s EU data protection policy. https://bit.ly/2oCtM0c

As a data processor we can download the information stored by Eventbrite but will only contact you if you have agreed to opt-in to receive information about our events. An opt-in facility is built into Eventbrite.

As some of our events are filmed, we understand that photographs and filmed images of people are considered personal data as they can be identified by these images.  Prior to any events which are being filmed, all attendees will be asked when booking their tickets to consent to them being filmed. There will also be notices clearly marked at the venue and all attendees will be required to sign a simple consent form when they register on the day.

If you do not wish to opt-in your personal details will be deleted and only the number of attendees and if available, their place of residence will be kept for evaluation purposes.

If you donate to the charity through one of the giving sites:

Just Giving: https://justgiving-charity-support.zendesk.com/hc/en-us/sections/360000284793-GDPR-updates-on-JustGiving;

Virgin Giving https://uk.virginmoneygiving.com/giving/terms/privacy-policy.jsp;

BT My Donate: https://www.btplc.com/mydonate/aboutmydonate/Privacypolicy/index.aspx

As data processors we download reports from these sites to allocate donations to the right funds within the charity.  Once this information has been allocated, personal details are deleted and not stored.

All sites have an opt-in facility to enable us to make direct contact with the donor.

Our donations site is hosted by Charity Check-Out: https://www.charitycheckout.co.uk/.  An opt-in is built into the system to enable the charity to contact those who have opted-in.

Who has access to your information?

  1. We will not sell or rent your information to third parties.
  2. We will not share your information with third parties for marketing purposes.

Your choices

You have a choice about whether you wish to receive information from us. If you do not want to receive direct marketing communications from us about the vital work, we do then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: office@yestolife.org.uk; or by calling us on 0203 222 0587.  As part of our compliance process, everyone on our mailing lists has been contacted to determine whether they wish to opt-in to receive information from the charity.  Those who unsubscribe are deleted automatically.

How you can access and update your information

The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: office@yestolife.org.uk or write to us at Yes to Life, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ. You can also call us on 0203 222 0587.

You have the right to ask us not to process your personal data for marketing purposes.  We will usually inform you (before collecting your data) of the purpose for collecting this. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.  This will be clearly identified for you to see.

You have the right to request that information we hold about you is deleted. Requests for a copy of the information we hold should be made to office@yestolife.org.uk.  We may charge £10 for information requests to cover our costs in providing you with details of the information we hold about you.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.


We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you but only if you have chosen to opt-in.

Use of ‘cookies’

Like other commercial websites, our Site uses a technology called “cookies” and web server logs to collect information about how our Site is used. A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that Site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies.

Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our Site, and the Sites visited just before and just after our Site. Cookies, in conjunction with our web server’s log files, allow us to calculate the aggregate number of people visiting our Site and which parts of the Site are most popular. This helps us gather feedback so that we can improve our Site and better serve our customers. Cookies do not allow us to gather any personal Information about you and we do not generally store any personal information that you provided to us in your cookies.

We use ‘session’ cookies which enable you to carry information across pages of the Site and avoid having to re-enter information. Session cookies enable us to compile statistics that help us to understand how the Site is being used and to improve its structure. We also use ‘persistent’ cookies which remain in the cookies file of your browser for longer and help us to recognise you as a unique visitor to the Site, tailoring the content of certain areas of the Site to offer you content that matches your preferred interests.

You can refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of the Site.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.

16 or Under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

Changes to our Privacy Policy

We may change this Policy from time to time and in doing so we will publish information in respect of any changes on our website.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to office@yestolife.org.uk or in writing to 71-75 Shelton Street, Covent Garden, London WC2H 9JQ.