Dr Robin Youngson trained as an anaesthesiologist in the UK and worked for more than twenty years in New Zealand, becoming an advisor to the NZ government and the World Health Organization on patient safety and strategies for putting people at the centre of healthcare. His passion is re-humanising healthcare and strengthening caring and compassion, and this led him to found the international HEARTS in HEALTHCARE movement, and to write Time to Care, eventually prompting him to leave mainstream healthcare altogether to pursue a relatively new technique which he finds brings rapid help to patients with long-term conditions, in a way that’s not currently possible through conventional medicine.